COVID - 19 information

Alpenhotel Laurin - special events require special actions!

Current information for guests - as of July 1st 2021

Money-back guarantee: In the event of a border or hotel closure or a lockdown, you can cancel free of charge, even at short notice. (More INFO in our cancellation policy)

N E W S !!!
On July 1st, 2021, the federal government decided to further relax.
Wearing an FFP2 mask or mouth-nose protection has been completely abolished for the stay in the entire hotel, as have the distance rules.
Furthermore, the 3-G proof is MANDATORY when entering the hotel:

3-G rule as entry key: RECOVERED - TESTED - VACCINATED (we kindly ask you to have valid proof in German or English ready when entering our hotel. If your hotel stay lasts beyond the validity of the certificate presented at check-in, tests are required required)
Registration requirement
Free antigen rapid tests on site (from a stay of 2 nights, by arrangement at our reception)



Now it's getting exciting ...

Our guests can expect the following quality improvements in winter 2021/22:
  • Instead of the previous whirlpool, our guests can use a relaxation swimming pool with a counter-current system and a sensational view of the "Gurgler Glacier World"
  • In front of the existing panorama sauna, a new relaxation area including a terrace is being created, which in turn offers an ingenious relaxation environment. (Breathtaking view and the opportunity to enjoy the hours of sunshine in the afternoon on the wellness terrace in summer and let your mind flow)
  • A heated seating niche directly on the natural stone wall behind the swimming pool, warmth that invites you to linger directly above the stone
  • The “cold surprise” after the sauna will in future be an “ice room” with a real glacier feeling, lots of ice to rub off after the sauna and the feeling of being in the middle of the glacier world of the Ötztal Alps.
  • The "active surprise" above the new relaxation area is a real sporting highlight: ... we don't want to reveal too much here, but that will be another highlight in our 3 * Superior Alpenhotel. (Details, more on this later ...)


So much for the news from the Alpenhotel Laurin, see you again and all the best from Hochgurgl / Timmelsjochstraße
Roland & Sandra Schöpf and their team


Concerning the bookings and the cancellation fees, if there is still a lockdown or a travel restriction with quarantaine, we do not charge any cancellation fees until the date of arrival!


The health of our guests and employees as well as our own is the most important thing and according to this top priority we are hosts and employers.
You can be assured that we strictly adhere to all measures that benefit our health as well as all hygiene regulations.
The measures are continuously adapted to the official requirements of the Austrian Federal Government. Please note that there may be changes.

A SAFE HOLIDAY at the Alpenhotel Laurin
Since the current situation is very dynamic, it is important to react quickly to official orders and to offer our guests maximum security.
Our goal is to work with you to ensure the safety and hygiene of all employees and guests and to enable a safe and carefree holiday in our hotel despite the current situation of the corona pandemic.
All measures can only take effect if the guest and hotel work together. We therefore ask for your understanding for restrictions in the service and offer that are currently necessary to enable a safe holiday.

Our hygiene and safety concept
• With our Hollu cleaning concept and the associated increased cleaning and disinfection intervals, we take care of our guests and employees.
• Cutting discs have been fitted where necessary.
• The minimum distance of 1 m must be observed in all areas of the Alpenhotel Laurin
• It is compulsory for guests and employees to wear mouth and nose protection! Please wear mouth and nose protection in all publicly accessible areas of the hotel (except at the seat / table). We ask you to bring your own mouth and nose protection for you and your children.
• Notes on the elevators ask you to only use them individually or only with your company and family.
• Disinfectant dispensers are already in critical positions such as at the entrance, at the reception, at the lift.
• Continuous control of toilets and public areas with simultaneous disinfection of points of contact such as handles, buttons, switches
• The luggage trolleys are disinfected after each use.

Culinary - our Laurin half board and our hotel bar
The restaurant and bars in our hotel stand for trend, style and conviviality. First of all, all things that cannot be reconciled immediately with social distancing. With our measures, the balancing act between the two sides has succeeded
The distances between the tables of 1 meter are maintained, or separating discs have been installed, which results in automatically changed restaurant capacities.
All guests are seated at any time of the day, markings on the floor (buffet and reception area) indicate the distance rules, a stand at the entrance to the restaurant refers to the "valid rules of the game"
Opening times can vary or be adjusted according to hotel occupancy, and the number of people can be limited depending on the size of the restaurant and the number of seats. We thank you for your understanding that specific table requests are not possible due to the maximum "table occupancy" and the minimum distances to be observed.
Disinfectant dispensers can be found at the entrances and near buffets
Guests must wear masks as long as they are not seated at the table
Buffets take place in compliance with hygiene regulations (hand disinfection) and with the necessary spacing. We ask you to wear your mouth and nose protection.
At buffets, our products are either pre-portioned and neatly packaged or with serving cutlery and disposable gloves for you to take out.
The daily menu, the wine and bar menu are available in digital form directly on your own device (QR code)

Your guest room
We will clean your room even more thoroughly and ventilate it well before your arrival. Our trained employees use the Hollu cleaning concept for cleaning. Please understand if your check-in is delayed as a result. - Please note that only the maid is allowed to be in the room while cleaning the rooms. We ask you to keep the check-out time and clearance of the rooms by 10 a.m. in order to guarantee the cleaning and disinfection intervals for you.

Tyrolean bathing room
The distance rules and the associated maximum number of people must also be observed here. You will find this at the entrance to the bathing room.
The sauna (no infusions, as well as waving towels allowed), infrared application, steam bath, can be used together by guests who share a room or spend their holidays together. Notes on this are posted by the sauna. If the saunas are heavily used or there are many guests in the hotel, we will offer you appointments for the sauna. The employees clean strictly according to a cleaning schedule and regularly disinfect the wellness area.
Opening times will be adjusted if necessary.

Arrival and departure
As usual, we welcome you to our hotel from 2 p.m. on the day of arrival.
When entering the hotel, it is necessary to wear a face mask (FFP2 mask) - as well as a 3-G entry test: vaccinated-recovery-tested. Applies to everyone aged 10 and over.

Valid tests are:
negative PCR test by laboratory (72 hours), negative antigen test by authorized body (48 hours), negative antigen self-test - digitally recorded (24 hours)
Vaccinated ...
present their vaccination certificate or vaccination card as proof
Recovered ...
present a doctor's certificate, the separation notice or the antibody test

What if an infection occurs in the hotel?
Should there be a suspected COVID-19 case in the hotel, we will proceed according to the plan of the authorities and take the right measures.
Please let me know if you feel unwell or ill. Our reception team is trained and will arrange everything. Important to know:
The sick person and family members must stay in the room.
We will contact our family doctor immediately.
In the event of suspicion, the doctor notifies the health authority.
The room is not entered for 3 days and is then professionally cleaned and disinfected. The room will only go on sale again after another 3 days.
We haven't had a single Covid-19 case in the hotel to date.



Stay healthy,
best regards from the Ötztal mountains
Your family Sandra & Roland Schöpf
 
Why book direct
Advantages of online booking
  • Best price guarantee
  • 5%-8% discount on current daily prices
  • Significantly lower prices compared to booking portals
  • No booking fees, payment at check-out
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